Job Description

Position: Support Worker
Salary: £20,820 - £21,708 per annum
Locations: Roles available in Ballymena, Larne, Armagh, Lisburn, and throughout Northern Ireland
Hours: Rotational shift pattern, averaging 35 hours per week, including evenings, weekends, and waking nights

Benefits:

• Pension (auto enrolment) and Death in Service benefit of 2 x salary
• Health Shield Benefit providing access to valuable cash benefits and services
• Benenden Health – Private Health Care paid for by the organization
• Holidays - 25 days per year, increasing annually up to 30 days
• Bank & Public Holidays paid at premium rates
• Additional Hours paid at time and a quarter
• Other Benefits include occupational sick pay, enhanced maternity/paternity leave, career breaks, and thorough accredited induction training

About Our Client: Happy Jobs NI is proud to partner with Northern Ireland’s leading homeless charity. Our client's mission is to end homelessness for those who need their help. They offer specialist support services across Belfast and Northern Ireland, including homelessness prevention, accommodation services, health, well-being, practice development, and young people's support services.

Job Purpose: As part of a dedicated team, provide effective 24-hour support to individuals accessing our services, including hostels, family, and remote support units.

Main Responsibilities:

• Ensure the needs of service users are effectively met, promoting independence and development.
• Undertake assessments and develop outcome-based support plans.
• Liaise with external agencies to maximize opportunities and integration of services.
• Act as an advocate for clients, ensuring their involvement in decision-making.
• Maintain professional boundaries, confidentiality, and accurate data records.

Requirements: Essential Criteria:

1. Ability to demonstrate core values of non-judgmental, trustworthy, and dedicated.
2. IT Skills - proficiency in using email, internet, and databases.
3. NISCC Registered or willing to undergo checks.

Desirable Criteria:

1. Six months’ recent experience supporting people with complex needs.
2. Experience in identifying support needs and risk assessment.
3. Degree in Social Work or studying for one. 

You could be right for this Support Worker position if you've previously worked as any of the following: Case Worker, Homeless Support Worker, Accommodation & Support Officer, Project Worker, Hostel Worker

If you are a seeking a new challenge, we would love to hear from you. To express your interest and learn more about this exciting opportunity, please submit your updated CV outlining your relevant experience and achievements either by applying online or sending your CV to hello@happyjobsni.com alternatively call our team on 028 9099 5808 and we'd be happy to answer any questions you may have on the position.