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We're looking for an Accommodation And Community Support Worker to work for our client.

They are Northern Ireland’s leading homeless charity with the vision of a society where everyone has a home, their mission is to end homelessness for people who need their help.
They offer specialist support services in Belfast and throughout Northern Ireland including homelessness prevention, accommodation services, health, well-being and practice development and young people's support services.

If you can demonstrate experience of supporting people with complex and multiple needs within a residential setting then you could be perfect for our client and we'd love to see your CV.

And if you've only recently graduated and have limited work experience, please apply as we will consider your application.

Please note:  In this position you'll be needed to work some weekends, and occasionally some unsociable hours. Full details of how this will work will be revealed at interview.

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Responsibilities:
- Providing effective 24-hour support to the clients accessing our services, i.e., hostels, family and remote support units
- Ensuring the needs of service users are effectively met – promoting independence through support, development and progression
- Undertaking an assessment of a service users’ needs and risk to ascertain intervention level required
- Liaising with external agencies where appropriate, to ensure co-ordination and integration of services, and maximise opportunities
- Ensuring the client is involved in and consulted on all aspects of their support where possible
- Acting as an advocate, providing support to and on behalf of clients; attend appeals or tribunals; liaise with GPS, other healthcare professionals, statutory and voluntary agencies
- Participating positively in regular meetings with your supervisor by providing any information requested and working co-operatively
- Maintaining effectively all recording systems employed by the service, including financial transactions and petty cash
- Contributing to the physical cleanliness and general condition including all elements relating to the health and safety of the hostel facilities


- Participating in the shift rota, including nights and weekends, to ensure the provision of 24-hour support and provide cover at other sites if and when required

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Requirements:
Experience of supporting people with complex and multiple needs within a residential setting
Additional experience of areas such as:
• homelessness prevention
• substance misuse
• offending
• mental health
• young people

- Further experience of managing client specific risks and the management of support plans
- A high level of it competence including the MS Office package
- Working knowledge of a client recording system, ideally OSKA
- A NISCC registration or willing to become registered if appointed and be willing to be subject to Access NI checks
- To demonstrate the core values of the role:
• non-judgemental
• supportive
• trustworthy
• dedicated

- Be able to work at other sites within reason

(If you're a recent graduate with a degree in a relevant or related discipline but minus the experience, we still want to hear from you)

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The Package:
- Basic salary:  £17,865 - £20,302 per annum
- Overtime:  You'll also have the opportunity to earn overtime in this role
- Benefits include:
-- Pension
-- Death in service benefit
-- Private health care
-- Bank & public holiday premium rates

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Think that this Accommodation And Community Support Worker role is the perfect job for you? Then we'd love to hear from you.

Click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

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You could be right for this Accommodation And Community Support Worker position if you've previously worked as any of the following: Support Worker, Case Worker or as a Homeless Support Worker.

Location: Belfast, United Kingdom
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £20,302.00

We're looking for a Wireless Engineer to work for our client.

Over the last 25 years our client has established themselves as a market leader within wireless network design & installation across the UK & Ireland.

Due to several large scale projects and an exciting period of continued growth they are now seeking an experienced Wireless Engineer to join their team to work on several large-scale upcoming client projects moving forward. This is a really exciting opportunity to work with a modern forward-thinking, growing organisation, and be involved in large scale project delivery across Northern Ireland.

If you can demonstrate experience of Wireless Networks including completion of site surveys as part of the project lifecycle then you could be perfect for our client and we'd love to see your CV.

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Responsibilities:
- Surveying, implementing and supporting wireless solutions for clients
- Onsite fault troubleshooting, facilitating customer adds, moves & changes, customer rollouts and other project based installs
- Complete project and scope documentation to allow customer quotation and project scoping
- Conducting project based wireless site surveys and simulations
- Client familiarisation and handover training
- On-site and remote support of customer faults, assess and swap non-functional equipment
- The planning and designing phase of the project, interacting with clients and the other departments

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Requirements:
- A 3rd level degree in a relevant discipline or equivalent hand on experience

Experience of completion of site surveys as part of the project lifecycle
Additional experience of management of deployment and configuration of networks
- Further experience of pre and post installation client support
- A knowledge of wireless surveys for all types of environments
- Excellent customer facing experience
- Full driving license

- Able to travel to site in order to meet clients
- Able to apply your knowledge and skills through handling problems beyond own area of expertise
- Able to work night and weekend overtime on occasions

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The Package:
- Basic salary:  £11 - £15 per hour
- Overtime:  You'll also have the opportunity to earn overtime in this role
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Think that this Wireless Engineer role is the perfect job for you? Then we'd love to hear from you.

Click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

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You could be right for this Wireless Engineer position if you've previously worked as any of the following: Wireless Network Engineer, Network & Wifi Engineer or as a Wireless Engineer.

Location: Belfast, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £31,200.00

***Required: A new IT Support Engineer to work for our client***


If you've got a background in IT Support, offering client facing professional advice and support across a range of software and hardware then this role could be perfect for you...

Interested? Then read on...

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Tell me more about the company...
They have been providing IT services to businesses throughout Northern Ireland for over 20 years. They pride themselves in being not just an ‘IT company’, instead a true IT partner and trusted advisor, ensuring all their clients get the best out of their technology!

They provide a full complement of managed services including, IT Support, network, Cyber Security, Office 365 and managed backup.

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What can I earn?
This IT Support Engineer position offers a basic salary between £23,000 - £25,000 per annum.

You'll also get the benefit of education grant with the role.

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Tell me more about the role...
You will be primarily responsible for supporting the Helpdesk and on client sites to design and implement new systems and services including new applications, new or upgraded hardware and software, system upgrades and rollouts.

Based in the company's Cookstown office, you'll be tasked with the following:
- Incident/escalation management and resolution
- Providing first class support across windows environments
- Project work, both design and implementation, and business as usual support for the expanding client

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What experience do I need?

You will need to have experience of:
- Networking of routers, firewalls, WAN, LAN
- Microsoft Office 365 & exchange online
- Liaising with technical and non-technical users
- Windows o/s and associated technologies
- Group policies and active directory
- Windows server 2016/19
- Using PSA & RMM tools

In addition, you'll need the following:
- 2 years commercial experience in a similar IT managed services role
- A clean driving licence
- A diploma of higher education (preferred)
- The following desirable experience:
Microsoft 365 administration: 1 year (preferred)
IP networking: 1 year (preferred)

We need you to be comfortable and experienced in a client facing environment and be able to travel to site on occasions (company vehicle provided).

If you've got all of that, then you could be perfect for this IT Support Engineer role and we'd love to see your CV.

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Think you've got what it takes?

If you think you're the perfect fit for this IT Support Engineer role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

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You could be right for this IT Support Engineer position if you've previously worked as any of the following: IT Support Engineer, IP Network Engineer or as a Level 2 Support Engineer.

Location: Cookstown, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £25,000.00

We're looking for a Sales Development Representative to work for our client.

They are led by a team of election experts, with almost 50 years’ experience an award-winning leader in the delivery of elections software and services to local government in the UK. They are the industry leader in Digital Transformation at the polling station and are growing fast and have some exciting roles to fill to help us at this pivotal point in our development.

If you can demonstrate experience of B2B sales development then you could be perfect for our client and we'd love to see your CV however, if you have previous experience in a customer facing role, or if you’re a fresh graduate looking to launch your career in this busy, exciting and inspiring environment, we look forward to your application.

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Responsibilities:
- Generating outbound leads and qualifying inbound interest
- Generating sales opportunities with a balanced inbound/outbound approach
- Working closely with a highly experienced sales team to define and execute on account plans
- Qualifying all marketing-generated leads
Collaborating with the sales team to move prospects through the sales funnel to closure
- Participating in corporate & industry-wide conferences

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Requirements:
- A 3rd level degree in a relevant discipline
Experience of B2B sales development
Additional experience of business to business (B2B) outbound prospecting

- Further experience of the use of a CRM system such as Salesforce and managing a client pipeline
- A high level of it competence including the MS Office package
- Working knowledge of social networking tools to help canvas an account

- A bright, enthusiastic and an excellent communicator
- A lateral thinker with the ability to develop and implement creative solutions
- A team player with excellent interpersonal skills who is confident, open, communicative, pragmatic, and intellectually robust
- Totally committed to quality
- A team player with a collaborative attitude
Confident with owning responsibilities and experienced in seeing projects through from end to end

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The Package:
An excellent salary and bonus scheme is on offer for the Sales Development Representative position.

Full details of the package on offer will be revealed once we receive your application.

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Think that this Sales Development Representative role is the perfect job for you? Then we'd love to hear from you.

Click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

Location: Londonderry, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: negotiable

We're looking for a Customer Support Executive to work for our client.

They are led by a team of election experts, with almost 50 years’ experience an award-winning leader in the delivery of elections software and services to local government in the UK. They are the industry leader in Digital Transformation at the polling station and are growing fast and have some exciting roles to fill to help us at this pivotal point in our development.

If you can demonstrate experience of dealing with and managing customer service queries then you could be perfect for our client and we'd love to see your CV.

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Role:
- Delivering end-to-end customer service through a variety of channels, working closely with teams across the business, while always putting the customer first

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Responsibilities:
- Managing front line customer service queries
- Triaging inbound queries to the relevant teams, working across the business to improve customer service
- Assisting with sales admin to help grow new business
- Bringing enthusiasm and a high work ethic each day

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Requirements:
- A 3rd level degree in a relevant discipline
Experience of dealing with and managing customer service queries

Additional experience of working alongside various in house teams to provide an outstanding experience for clients and customers
- Further experience of the use of a CRM system

- Excellent verbal and written communication skills and a friendly approachable telephone manner
- Initiative, and the tools to work independently when required
- Self-motivated with a positive ‘can-do’ attitude
- Totally committed to quality
- A lateral thinker with the ability to develop and implement creative solutions
- Self-motivated with a positive ‘can-do’ attitude
- Professional and well presented with a strong desire for success

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The Package:
An excellent salary is on offer for the Customer Support Executive position.

Full details of the package on offer will be revealed once we receive your application.

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Think that this Customer Support Executive role is the perfect job for you? Then we'd love to hear from you.

Click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

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You could be right for this Customer Support Executive position if you've previously worked as any of the following: Customer Support Advisor, Customer Support Agent or as a Customer Success Manager.

Location: Londonderry, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: negotiable

We're looking for a Business Analyst to work for our client.

Led by a team of election experts, with almost 50 years’ experience an award-winning leader in the delivery of elections software and services to local government in the UK. They are the industry leader in Digital Transformation at the polling station and are growing fast and have some exciting roles to fill to help us at this pivotal point in our development.

If you can demonstrate experience of technical, analytical, and development skills including analysing new requirements from clients and customers and translate these into functional specifications for the product development team then you could be perfect for our client and we'd love to see your CV.

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Responsibilities:
- Performing business analysis, document processes and be involved in user acceptance testing
- Acting as a customer proxy for the development team during the development cycle of our product
- Evolving the details of the user stories through conversations with the development team
- Reviews of the product after each iteration and attending iteration retrospectives to provide feedback and improve the development process
- Assisting in developing test plans, creation and maintenance of configuration documentation, operational procedures and guidelines
- Establishing effective working relationships within the project team ensuring timely and effective communication within projects to manage risk and escalations
- Conducting meetings and presentations to stakeholders, producing reports and requirement analysis based on these meetings

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Requirements:
Experience of technical, analytical, and development skills including the ability to provide solutions to a variety of business problems of moderate scope and complexity
Additional experience of agile scrum development methodology and corresponding concepts related to user stories, acceptance criteria
- Further experience of executing test plans and test scripts for software applications, document expected results vs. Actual results, and record software defects
- A 3rd level qualification in a relevant discipline - Desirable
- A current and recognised project or programme management certification - Desirable
- A minimum of 3 years’ experience in business analysis or a related field
Strong verbal and written communication skills
Strong analytical and problem-solving skills and ability to think ‘out of the box’ for process improvements
- Available for office based working several days per week and at short notice

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The Package:
- Basic salary:  £35,000 - £40,000 per annum

You'll also get the following benefits with the role:
- Pension scheme
- Life insurance
- Eye care scheme
- Open holiday policy

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Think that this Business Analyst role is the perfect job for you? Then we'd love to hear from you.

Click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

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You could be right for this Business Analyst position if you've previously worked as any of the following: Business Analyst, Technical Business Analyst or as a Business Support Analyst.

Location: Londonderry, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £40,000.00

 

We're looking for a Project Manager to work for our client.

Led by a team of election experts, with almost 50 years’ experience they are an award-winning leader in the delivery of elections software and services to local government in the UK. They are the industry leader in Digital Transformation at the polling station and are growing fast and have some exciting roles to fill at this pivotal point in their development.

If you can demonstrate experience of the successful delivery of solutions within a digital environment then you could be perfect for our client and we'd love to see your CV.

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Responsibilities:
- Fully managing the successful implementation and delivery of our modern polling solutions to our customers.
- You will manage all aspects of project delivery, including project planning, resourcing, milestone tracking, commercial management, and ultimately customer satisfaction
- Acting as the customer interface between delivery, sales and the technical team
- Agreeing objectives, outputs, milestones, timescale with the customer, together with associated contract and commercial terms
- Identifying requirements, business processes, application configurations, testing and quality plans and documenting same
- Creating well-structured and accurate deliverables and presenting these to client steering groups, to secure proposed recommendations and agreement
- Ensuring that a high-quality service is provided to all customers

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Requirements:
- Experience of the successful delivery of solutions within a digital environment
- Additional experience of full lifecycle project management experience
- Further experience of working to tight deadlines and make sensible decisions under pressure taking a balanced view of customer demands and commercials
- Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will be able to intervene effectively and resolve customer escalations appropriately
- An understanding of risk management and able to manage risk
- Excellent interpersonal skills with a ‘can do’ attitude
- A 3rd level qualification in a relevant discipline - Desirable
- A Prince II or similar accreditation - Desirable
- Able work on their own initiatives with minimal supervision but escalate as required
- Able to work from our office in Derry on request and at short notice

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The Package:
A highly competitive salary is on offer for the Project Manager position.

Full details of the package on offer will be revealed once we receive your application.

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Think that this Project Manager role is the perfect job for you? Then we'd love to hear from you.

Click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

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You could be right for this Project Manager position if you've previously worked as any of the following: Project Manager, Project Director or as a Programme Director.

Location: Londonderry, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: negotiable

We're looking for a SAP Operational Accounts Assistant to work for my client.

My client is the second-largest dairy processor on the island of Ireland. The business is a complex and ambitious one with revenues in excess of €1billion. The group supply to a broad customer base including some of the world’s foremost ‘blue chip’ companies across the food ingredient, foodservice and consumer food channels in Ireland and the United Kingdom. Internationally their products are exported to over 80 countries worldwide.

An exciting permanent position has become available for a SAP Operational Accounts Assistant to join the team at a period of exciting growth and change across the business.

Our client has an excellent reputation and put their people at the core of everything that they do.

If you can demonstrate experience of a similar role within a manufacturing environment then you could be perfect for our client and we'd love to see your CV.

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Role:
- Maintaining the integrity of the inventory recording and production transactions within the ERP system, providing reports and investigating any discrepancies. All aspects of the role are to be carried out in a confidential, professional & accurate manner. Contributing to the continuous improvement of the manufacturing operation and financial operations in the foodservice division, the systems auditor will be required to support the implementation of future changes initiatives within the business

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Responsibilities:
- Data integrity check of inventory held on SAP
- Monthly reconciliation of inventory between Systore and SAP
- Monitoring and correcting SAP iDoc failures and resolve root cause with transaction owners
- Investigating and resolving any stock related query as presented and prepare monthly yield reports
- The presentation of results to production team for review and action ensuring variances are cleared prior to month end close

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Requirements:
- GCSE Maths and English grade A‐C or equivalent
- Experience using SAP ERP system and ideally experience with SAP business objects for report building
- A high level of it competence including the MS Office package with proficiency in excel in particular

- Experience of a similar role within a manufacturing environment and ideally within a a food manufacturing environment
- Further experience of maintaining the integrity of the inventory recording and production transactions within an ERP system
- A desire to complete work to a high standard
- Able to communicate complex information to non‐finance colleagues in a professional manner
- Able to prioritise tasks and meet deadlines

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The Package:
An excellent salary is on offer for the SAP Operational Accounts Assistant position.

Full details of the package on offer will be revealed once we receive your application.

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Think that this SAP Operational Accounts Assistant role is the perfect job for you? Then we'd love to hear from you.

Click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

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You could be right for this SAP Operational Accounts Assistant position if you've previously worked as any of the following: Systems Auditor, SAP Administrator or as a SAP Accounts Assistant.

Location: Newtownards, United Kingdom
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: negotiable

We're looking for a Digital Designer to work for our client.

Established in 2000, they are an awarding organisation operating with the clear and simple vision to create learning that works.

With decades of combined learning, technical and creative experience, they will work with their clients to deliver the very best learning experience that works for their goals, their organisation and their learners. They don’t believe in a one-size-fits-all approach and pride themselves in the experience that every client receives whilst on the creative journey.

If you can demonstrate experience of working within the digital design industry and have experience of UI/UX design, then this role could be for you...

This role offers the opportunity for hybrid working.
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Role:
- Designing creative and engaging multi-platform digital learning resources and digital learning experiences across a variety of projects including e-learning programmes, learning portals, front end user interfaces, product simulations and learning applications

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Responsibilities:

- Designing, high impact multi-platform digital content that meets the very highest quality standards
- Working with cross-functional teams to take ideas from concept to execution to produce the project’s design
- Developing illustrated design assets for use in projects
- Designing learning content using authoring tools such as Articulate Storyline, Rise, Evolve or Adapt
- Engaging with clients and supporting senior colleagues in the creation of brand guidelines and marketing assets
- Participating in continuous improvement within the design team, trialling and recommending new technologies and techniques to improve efficiency and quality of design work

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Requirements:
- A 3rd level qualification in design, media, business or it
Experience of UI/UX design
- A minimum of 2 years’ experience as a Digital Designer in the software or media industry

Experience of using software such as articulate storyline
Additional experience of using using animation software such as adobe after effects, premiere or animate
- Further experience of the use of multi-platform digital content design and implementation

- Excellent analytical, problem-solving and communication skills
Ideally have a basic knowledge of learning management systems
- Able to to work to tight deadlines and make sensible decisions under pressure
- Able to take a balanced view of client demands in tandem with agreed project scope

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The Package:
- Basic salary:  Up to £30,000 per annum - Negotiable dependant on experience

- Pension Scheme
- Health Plan

- Hybrid / Remote working

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Think that this Digital Designer role is the perfect job for you? Then we'd love to hear from you.

Click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

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You could be right for this Digital Designer position if you've previously worked as any of the following: Digital UX Designer, Multimedia Designer or as a Digital Media Designer.

Location: Belfast, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £30,000.00

We're looking for a Telesales Executive to work for our client.

HappyJobsNI are working alongside a market leading, technology led organisation providing payment solutions.

If you can demonstrate experience of telesales or appointment setting, ideally within the B2B market then you could be perfect for our client and we'd love to see your CV.

If you have a passion for success and would like to earn an uncapped commission then read on...

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This is a work form home opportunity

Responsibilities:
- Working alongside new and existing customers, responding to their queries in a timely manner and aspiring to deliver a positive customer experience
- Building successful, long-term client relationships
- Prospecting new clients
- Upselling or growing existing accounts
- Managing a pipeline of leads to achieve long-term success

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Requirements:
- A minimum of 2 years' Telesales experience
- A minimum of 1 years' B2B experience
Experience of using multiple IT systems
- Further experience of the use of a CRM system

- A ferocious work ethic and energy to succeed
- A positive attitude to sales and its process

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The Package:
- Basic salary:  Up to £20,000 per annum
- Uncapped commission scheme
- Progression and development
- Work from home

- Full training and commitment to your personal development
- Weekly, monthly and quarterly incentives

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Think that this Telesales Executive role is the perfect job for you? Then we'd love to hear from you.

Click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

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You could be right for this Telesales Executive position if you've previously worked as any of the following: Telesales Consultant, Sales Agent or as a BDM

Location: Belfast, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £20,000.00