Job Description

Parts Manager

Happy Jobs NI are delighted to be exclusively working on behalf of our client based in Magherafelt to recruit a Parts Manager to join their growing team.

Client Overview:

Our client is a well-established company specialising in the sale of new and used engineering machinery. For over 25 years they have built a reputation for representing top manufacturers in the industry. The company is committed to customer satisfaction, focusing on aftersales support to maximise productivity and output for their clients. Their spare parts and servicing departments are integral to this commitment, providing comprehensive support and expertise to ensure efficient operation of machinery.

The salary for this position is £29,000 - £34,000, dependent on experience.

Duties & Responsibilities:

• Identify spare parts using manuals and diagrams.
• Act as the primary contact for customer enquiries via phone and email.
• Source parts for customers and engineers.
• Coordinate with internal departments and external suppliers.
• Advise on parts availability, pricing, and lead times.
• Maintain accurate stock control and forecast orders.
• Arrange transportation and shipping for parts.
• Process returns and warranty cases.
• Complete all related paperwork accurately and timely.
• Perform other administrative tasks as required.

Essential Criteria:

• GCSEs or equivalent, including Maths and English.
• Self-motivated with the ability to work independently.
• Experience in a busy office, preferably in customer service.
• Organisational and time-management skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in reading machine manuals and technical diagrams.
• Strong customer service skills and communication abilities.
• Proficient in MS Office.
• Quick learner, adaptable to new systems.
• Professional telephone etiquette and effective listening skills.
• Team player with good organisational skills.

Desirable Criteria:

• Proficiency in AutoCAD and reading electrical drawings.
• Experience in the woodworking and metalworking industry.
• Strong knowledge of mechanical systems.

Candidates searching for roles such as Spare Parts Coordinator, Aftersales Coordinator, Parts Advisor, Parts Specialist, or Inventory Coordinator may find this opportunity relevant and suitable.

Training Provided:

Full training will be provided for the role to ensure you have the necessary skills and knowledge to succeed.

If you are a seeking a new challenge, we would love to hear from you. To express your interest and learn more about this exciting opportunity, please submit your updated CV outlining your relevant experience and achievements either by applying online or sending your CV to hello@happyjobsni.com alternatively call our team on 028 9099 5808 and we'd be happy to answer any questions you may have on the position and share the full job description for this role.