Job Description

Field-Based Network/WiFi/IoT Engineer

Are you ready to take your career to new heights and join a dynamic team that's at the forefront of revolutionising building intelligence? Happy Jobs NI is excited to present a fantastic job opportunity in collaboration with a leading energy & connectivity smart solutions and integration specialist based across the UK & Ireland

About the Company

Our client, a pioneer in the field, is changing the game by delivering groundbreaking technology that optimises commercial buildings across the UK & Ireland. With over 15 years of experience in WiFi and Smart Connectivity, they have successfully launched and managed numerous brands. Their mission is to support clients on their journey to Net Zero, making buildings smarter, reducing energy consumption, and minimising carbon emissions.

The Role

We are on the lookout for a dynamic and driven Field-Based Network/WiFi/IoT Engineer to join our client's forward-thinking team. This role is tailor-made for individuals who are customer-focused, tech-savvy, and thrive on working independently. As a Field-Based Network/WiFi/IoT Engineer, you will play a vital role in designing, implementing, and maintaining solutions that enhance building intelligence.

Position: Field-Based Network/WiFi/IoT Engineer
Location: GB (Ideally South of England or Manchester, but we are open to applications across from across the UK)
Travel: Across the UK
Type: Full-Time

Key Responsibilities

In this role, you will:

• Design and construct solutions that make our customers' buildings smarter.
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• Install and maintain IoT Energy and Air Quality Sensors.
• Configure, mount, and install network equipment, including Wi-Fi access points, modems, switches, routers, cabling, access controllers, and cataloguers.
• Install broadband connections, including DSL and FTTC splitters, wiring, and modems.
• Test, install, and terminate CAT5/CAT6/Fibre cabling.
• Diagnose faults both remotely and on-site.
• Service and replace faulty equipment.
• Collaborate with customers in both pre-sale and build/maintain roles to fully understand their requirements and design suitable commercial solutions.
• Report customer feedback and potential product requests.
• Create and take ownership of technical documentation and manuals.
• Monitor site performance and provide recommendations for improvements.
• Manage customer helpdesk tickets, finding quick and appropriate solutions to live problems.
• Maintain inventory and upcoming builds to ensure the right equipment and spare levels are available.
• Follow internal processes and make process change recommendations as needed.
• Contribute to the strategic growth of our solutions portfolio.

Required Skills

To excel in this role, you should have:

• In-depth knowledge of common internet equipment, including modems, routers, APs, and the ability to perform detailed configuration tasks.
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• A hands-on approach.
• Strong commercial acumen in solution design.
• A customer-first approach with a strong drive to get the job done.
• Exceptional problem-solving skills and the ability to think on your feet.
• Knowledge of TCP/IP and experience troubleshooting and testing CAT5/CAT6 patch cables.
• A passion for continuous learning and pushing boundaries.
• In-depth knowledge of DSL/FTTC/FTTP/leased line installation.
• A commitment to delivering top-notch customer service.
• Excellent spoken and written English.
• Experience with VoIP, WAN & SD-WAN business models, including greenfield solution design and retrofit.
• The ability to present highly technical solutions in a non-technical, customer-friendly manner.
• A full EU/UK driving license.
• Skills in writing and managing risk assessments.
• Legal eligibility to work in the UK and Ireland.
• In-depth knowledge of wireless point-to-point links and experience in maintaining fibre networks.

Nice to Have (Not Essential)

While not essential, the following qualifications and interests would be a plus:

• In-depth knowledge of the UniFi product portfolio from both a technical and use-case perspective.
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• Familiarity with Zigbee, LoRa WAN, Cellular & Sigfox technologies.
• Interest in Smart Building Technologies, including BMS & HVAC.
• Knowledge or interest in IoT devices.
• HVAC or BMS experience.
• Experience with configuring and installing dataloggers.
• Significant knowledge of AWS & Cloud Hosting solutions and pricing models.
• In-depth knowledge of VMWare, content filtering, and enterprise-grade logins.

What We Offer

In return for your dedication, you'll receive:

• Opportunities for career growth and development.
• Flexible working arrangements, including the option to work from home or anywhere when not on-site.
• A competitive salary and growth prospects based on your experience.
• A travel allowance for on-site visits across the UK & Ireland.
• All the tools, training, and resources needed for success.
• Ongoing professional training.
• A comprehensive package including a laptop, phone, and SIM.
• A full-time role with room to make a significant impact.
• An environment that encourages hard work and fun!

If you're passionate about building intelligence and ready to embark on this exciting journey, apply now to be a part of our client's mission to make buildings smarter and more sustainable. Join us today!

You may also be of interest to our client if you are currently working in one of the following roles: Network Engineer, Building Intelligence Technician, Field-Based Network Specialist, Smart Building Solutions Engineer, IoT Connectivity Expert, WiFi Installation Engineer, Building Automation Engineer, Energy Solutions Technician, Network Equipment Installer, Customer-Centric Network Specialist, IoT Installation Technician